Who is Don Shay?

I am a salesman – and proud of it!

I’m also a Canadian Army Veteran who served as a front-line peacekeeper in Bosnia, a retired Master SCUBA Instructor, a former restaurant manager, and through my over 30 years of business experience I have amassed a wealth on knowledge in the areas of Sales, Customer Service, Business Development, Building Partnerships, Leadership and Management Skills Development.

Sales Skills such as Effective Communication, Understanding Personalities, Time Management, Strategic Planning and providing Excellent Customer Service are some of the hallmarks of what I have to offer.

I have shared my years of business experience being a Business Coach and keynote speaker for Rotary International, Extendicare Long Term Care, FedEx, AECON, Safeway, General Mills and many other large organisations.

What to expect when you engage with me.

Using the ability to see around the edges, understand different personalities, provide value to customers, understand the nuances of communication, follow up and follow through, pay attention to detail and think of a customer as a relationship and friend for life, not just one sale – have helped me achieve success in my sales career. And I will help you do that too!

You’ll get insights into how to improve your prospecting and lead generation. How to do impactful presentations whether for one person or a group of people. How to do research so you are meeting with qualified leads so you aren’t spending your valuable time meeting with people who will never buy your product. Examine your sales funnel – what is working, what is not? Are you failing to qualify leads properly, are your salespeople not asking the right questions? Are you talking to much and not listening enough? Do you know when the right time is in the process to ask for a commitment? What are buying signals? Do you know how to quickly read a clients personality and adjust your presentation and communication style to their style? Are you continuously trying to improve and perfect your presentations based on what works and what doesn’t?

By learning and practicing the skills I will teach you on a regular basis – you will increase your sales and grow revenue!

Sales & Customer Service Consulting

I am available to work one on one or with groups of sales people – I don’t charge as much as you think I would – mainly because I want others to benefit from my experience and be fair to my clients – after all, I’m trying to sell me to you – in the end it has to be a win-win situation for both of us. I get to make a comfortable living and you or your organizations get to increase your customer base, improve client relationships and grow revenue – sounds pretty good doesn’t it?

Special Projects

I am availble to work on special projects too. Launching a new product line? Need that “wow factor” slide deck for a presentation? Scared of doing a great presentation?

I can help with all of these – I have given thousands of seminars, keynote speeches, informative talks and sales presentations for audiences from 5 to 15,000 people and I love doing it.

Sales Solutions

I will teach you to examine and evaluate your sales process and find out where the pitfalls are. Lots of qualified leads yet no sales? Presentations are being done all the time but very few potential clients are buying? You get to the end of a presentation and don’t know how to overcome objections. You don’t know when the right time is to ask for the sale? Do you effectively negotiate? Are you a “one and done” salesperson who doesn’t follow up after the sale or ask for referrals?